Go to:members.poolplayers.com and click on Claim Your Account. On the next page, enter the information requested. Be sure to type your member number and your name exactly as it is on your membership card. You will be asked to create a password. Then type in your email address (be sure to set any email spam blockers to allow mail from poolplayers.com). An email with a link will be sent to the email address you provide. Click on the link and the setup process will be complete.